Support

Access the latest driver, user manual, firmware and software.

Choose your product categories

Solutions and techniques

First connect a USB cable from a personal computer to MiFi USB port, and select OK in the pop-up inquiry window to share the network via USB.

Turn on WiFi 5G from the WiFi of setting menu, then connect to the WiFi wireless network (SSID) of MiFi, and personal devices that support WiFi6 can surf the Internet with high speed.

Turn on automatic update from the software update function of setting menu, and MiFi will start to automatically check whether there is latest software available, and update will be completed automatically.

Hold the reset button for more than 10 seconds, and the system will start to restore original factory settings.

Press the reset button and the system will restart. If there is still no response, you can remove the back cover and battery, then reinstall the battery and back cover, and press the power button to start device.

1.Please confirm that the telecom operator of the used SIM card can support WiFi hotspot sharing.

2.Please confirm whether the data transmission volume reaches the upper limit of the telecom operator.

3.If there is a data transmission limit set in MiFi, please confirm whether the amount of data that can be transmitted is zero.

4.Please restart MiFi. If the issue is still not resolved, please contact the telecom operator of the SIM card for furthur assistance.

User manual and software download

APAL strives to provide more innovative experiences of smart devices for users. In order to focus on innovation, we will continuously evaluate existing application software and services based on various business and customer demands, and provide users with the most needed service. If you need any assistance, please contact the customer service center. We are looking forward to bringing more innovative content to customers in the future.

Quick start guide

User Manual

Warranty Announcement

Free software update

Source code

Solutions and techniques

(Push In; Push out Sim Slot) please Refer to user manual, there’s a picture shows how to correctly insert the SIM card, in the meantime, you can hear a “click” sound if the SIM card stores properly.
Tributo dongle supports quick removal function, you may just directly disconnect the dongle. it’s not necessary to do the removal process. But it still needs to make sure your data has finished downloading or uploading for your file completion.
Yes you can. In order to meet the best performance , the requirement of the usb cable and the host USB port is needed to support standard USB 3.1. Which you could buy from any third party supplier.
You may reconnect the dongle to check if the host device recognizes the dongle and make sure your carrier profile is well settings. After about 40 seconds (device boot up and network registration). If it’s still not working, you can check the LED light behavior table in the user manual for quick troubleshooting.
IP51,Ingress of dust and Dripping water (vertically falling drops) shall have no harmful effect on the devices.
There’s no the physic button to turn on/off the dongle, however, for your safety and the legal requirements on the aircraft, suggest unplug the dongle.
The dongle will automatic update while connecting to internet, however, you may also find the latest software version on https://www.apaltec.com/support/

User manual and software download

APAL strives to provide more innovative experiences of smart devices for users. In order to focus on innovation, we will continuously evaluate existing application software and services based on various business and customer demands, and provide users with the most needed service. If you need any assistance, please contact the customer service center. We are looking forward to bringing more innovative content to customers in the future.

Quick start guide

User Manual

Warranty Announcement

Free software update

Coming soon.

Source code

Coming soon.

Solutions and techniques

After turning on, please select settings on desktop and select software update to update the latest version.

After installing SDK, please select Compal_all_in_one Scene in the sample scenes, then you can refer to basic Demo Application development.

The battery is replaceable. Please push battery cover in direction and pull up battery with a tape, then put new battery connecting finger towards battery connector. Finally close battery  cover in direction to complete battery replacement.

Please use 20W PD charging adapter, DC cable, USB cable included in box.

1. Connect DC cable to adapter and Box DC charging input for power-on or power-off charging.

2. Connect USB cable to adapter and USB port in the middle of Box for power-on or power-off charging.

Please select a type-c output power bank which supports PD 9V/2A, 12V/1.5A, and with DC cable attached in the box as 15W power supply.

User manual and software download

APAL strives to provide more innovative experiences of smart devices for users. In order to focus on innovation, we will continuously evaluate existing application software and services based on various business and customer demands, and provide users with the most needed service. If you need any assistance, please contact the customer service center. We are looking forward to bringing more innovative content to customers in the future.

Quick start guide

Coming soon.

User Manual

Coming soon.

Warranty Announcement

Coming soon.

Free software update

Coming soon.

Source code

Coming soon.